PACCS
Website Restoration
A complete Squarespace redesign that brings clarity, compassion and confidence to a specialist palliative care consultancy.
Industry: Healthcare
The Brief
PACCS approached Rising Sun Media to undertake a complete website rebuild and brand refresh. As the organisation evolved, the directors wanted the new website to reflect its expanded range of services while shifting the visual identity from a corporate feel to one that expressed the compassion, professionalism and care at the heart of the organisation.
The Challenge
PACCS serves a diverse audience, from individuals and families seeking palliative care support at home to aged care facilities requiring education and nurse consultancy services. The website needed to guide these different audiences with clarity while presenting sensitive information in a way that felt calm, reassuring and easy to navigate.
The Result
The result was a thoughtfully restored website built around intuitive navigation, a refined visual language and a clear information structure. Working from the logo created by graphic designer Stefan Joesler, we developed a digital experience that communicates compassion, professionalism and trust while supporting the organisation's continued growth.
Project Services
Squarespace Website Design · Website Restoration · UX & Information Architecture · Copywriting · Visual Storytelling · SEO Foundations
This website is now managed by the client and may have evolved since the completion of this project.
Website Evolution
A year after launch, PACCS expanded its online education offering. Rising Sun Media was invited back to design and integrate a comprehensive training hub featuring video-based learning, individual course pages and a flexible online learning experience.
Client Reflection
“Ours was no easy website, that much is true. From the minute we met with Yolande, we knew Rising Sun was the perfect fit for our business. Yolande took a huge amount of time to understand our company and helped us develop a website and logo that far exceeded our expectations. Her communication, ideas, responsiveness and attention to detail all made a difficult website that much easier (at least in our opinion). Thank you Yolande, we have had many a compliment both on its appearance and its ease. We would not hesitate to recommend Rising Sun "
- Rachel Allport, Executive Assistant at Palliative Aged Care Consultancy Service